Vinit talked about providing the public and our agents with the best real estate services, including one-stop services for the real estate process. He also spoke of the importance of always looking at new ways of doing business to make sure the real estate experience is the best ever at Sibcy Cline – for our agents and their clients!
Says Vinit, “One of my responsibilities is to make sure we continue to look for new ideas that might have significant positive impact to the business. Technology has radically changed how real estate is done now…”
It Takes A Team
Sibcy Cline Technology is a team of professionals who work very hard and stay focused on many projects. This past year, the department had several large initiatives for Sibcy Cline’s agents:
- Contact management
- SkySlope e-signatures and document management solution
- Rollout of new wireless networks for mobile devices
- Upgrading the company-wide WAN network
In addition, new printers and scanners have been installed in many of the offices to allow printing from agents’ mobile devices. Documents are now easily retrieved at the agents’ fingertips. (All offices will have this ability in the upcoming months.)
Recently The Appointment Center was upgraded to a new phone system that has been working smoothly for the busy spring season to handle all of the showing appointments for our agents.
On the mobile front, a new agent search app was introduced for agents. This app can quickly search all MLS agents and their contact information.
An extensive user eye-tracking study was conducted last year to improve the sibcycline.com website experience. From this study, changes were integrated on the public website for an even better search experience for web visitors.
Technology Services also hired a User Interface Designer to work with its Development Team to provide the best web visitor experience and continue to provide an easy and user-friendly home search experience.